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FREQUENTLY ASKED QUESTIONS
FAQ’S
What is the difference between Internet, CD-Rom, Telecourse, and
Cable course?
Internet courses have a syllabus to follow, quizzes are submitted
online; students come in for midterm and finals, or are proctored. For
this course, the final examination will be taken on-line. CD-Rom courses
have content delivered predominantly on CD-Rom. Telecourses are
broadcast on KOCE or Coastline’s cable channel. Students follow the
dates in the course handbook and turn the required work in by the due
date. Quizzes are submitted on Scantron, and students will come in for
midterms and finals. Cablecast courses are available to local students
who have a local cable connection. Videolessons are aired on the
Coastline cable channel only. Courses on cable TV follow the same
outline as telecourses.
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If I have problems getting access to quizzes on-line, what do I do?
If you are experiencing technical difficulties, please contact our Help
Line at (714) 241-6304.
If that does not resolve your problem, call the Distance Learning Office
for assistance:
714 241 6216. Since quizzes are computer scored, your instructor only
receives the results. The Distance Learning office can deal with your
technical issues.
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I live really far away, do I have to come in and
take my midterm and final?
Students, who do not live in the Los Angeles area, Orange County, or the
surrounding area, may submit a proctor agreement form by mail. This form
is due in the Distance Learning Department by the end of the second week
for 16-week classes, and the end of the first week of the term for
8-week classes. The proctor must meet the criteria specified on the
form. The proctor will be mailed the exam(s) and administer it to you.
The Distance Learning office does not accept faxed copies of this form.
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I can’t make it to my midterm on the date that is scheduled in my
handbook, what should I do?
Alternate exam dates are available. However, it is the student’s
responsibility to contact the Distance Learning office to schedule an
appointment. There will be a 10% penalty for any student completing a
midterm or final exam more than seven days after their regularly
scheduled exam date.
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How do I know what books to buy and how will I get them if I am out
of the area?
Students may purchase their books online. The Coastline Community
College Bookstore Web site is:
http://www.coastlinebookstore.com. You will find information about
what books and materials are required for your course(s).
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I am taking an Internet course. Am I still able to
submit my quiz on a Scantron?
No, Internet classes are done strictly on the Internet. The
handbook/syllabus is online as well as the quizzes. One advantage of an
online course is that you receive immediate feedback after submitting
your quiz.
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If I submit my quiz online, how will I know my
score?
Students will usually receive immediate results. Please refer to the
information displayed on the screen after completing your quiz.
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I may need an early grade report; can I get one
with a Distance Learning course?
Yes, you can get an early grade. You will need to finish course work
early enabling your instructor to issue the report. Please give your
instructor ample notice and keep in mind the instructor’s office hours.
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I work full-time and have kids, how will the Distance Learning
program work for me?
By taking classes via the Internet, students can get the education they
need with the flexibility of working around their busy schedules. Keep
in mind; if you are a local student, you will be required to come into
one our centers twice per semester (for the midterm and final exam).
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I am registering late and the class I want is
closed. Am I able to petition the course?
Unfortunately no, there are some classes that reach a maximum number of
students allowed. You may check to see if the class you want is offered
as a second eight-week course. However, in-person registration is open
through the first week of the class.
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How do I contact my instructor?
Students may contact the instructor through e-mail, on-line bulletin
boards, voice mail and telephone during the scheduled office hours. When
leaving a message by voice mail, be sure to state the nature of the
question and the return telephone number clearly. If you wish a
telephone message to be returned, it is essential that there be voice
mail to record responses.
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Please e-mail if you have any comments or
suggestions to Adrian Windsor
Email:
awindsor@mail.ccc.cccd.edu
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