Frequently Asked Questions About
          Distance Learning Courses?

Students who are new to Distance Learning often have the same questions.  See if your question is answered here:

Q. I’m new to distance learning what will be expected of me?
A.
    In a distancce learning course, academic expectations are similar to a classroom course. Do the reading in the assigned text, take quizzes and exams, do extra credit if needed, participate in class discussions, watch  videos, do some outside research, write papers, consult with your instructor if you need help. The difference is that many of  these activities can be performed at a distance from the comfort of your own home and computer. For example you may participate in electronic discussion forums (like class discussions- but not in real time), do research (on the Internet), talk to your instructor (e-mail or phone), discuss topics with other students (electronic forums), take quizzes (on-line), and submit assignments (electronically).   Detailed guidance is provided on the course Website to assist you and clarify expectations for every course. Included will be course goals and objectives, assignments, due dates, grading criteria, extra credit options, contact numbers, etc.

Q. What equipment/software will I need?
A.    This varies depending on the particular class. For a Telecourse you will need access to KOCE Channel 50 on your television, or will need to be a Cable TV subscriber reached by our educational television channel commonly called "Edu-Cable" in Orange County. While not required you will probably also want E-mail access if you plan on submitting your quizzes online, want to correspond with your instructor electronically, or want to do certain extra credit activities (though you may also use U.S. Mail).

For Web courses you will need at very minimum a 90 mhz multimedia computer with a 56K modem and a hook-up to the World-Wide-Web. An ideal system would be a Pentium speed 350 mhz or faster machine with a 56K modem or DSL connection and a direct Internet account. You will also need an e-mail address with the ability to send and receive messages. It is important to be able to use either the latest version of Netscape or Internet Explorer as your Internet browser. While America Online will provide some Internet access, direct Internet accounts are preferable such as those available from Earthlink, GTE, Pacific Bell, and others. Some course content is available (but not required) by streaming video. For this you will need a “plug-in” (a small software program) from Real Networks. This player for viewing and listening to streaming audio/video files may be downloaded and installed on your computer for free by visiting the site noted on the course Web page.

Q. What if I have a problem with my computer or equipment?
A. While the college cannot provide detailed help with personal computer problems, free technical referral and assistance is available. Since we are familiar with common technical problems distance learning students may encounter, we may be able to help you with a modem problem, an Internet provider difficulty, or at least refer you to a source for assistance. Call (714) 241-6304 for telephone call-back assistance.

Q. What if I don't have my own computer. Could I still take a Distance Learning Class?
A.
If you do not have personal computer equipment, have a slow system, or have a computer problem during the semester, it  is possible for you to come to the Coastline Garden Grove Center Information Commons, or to one of the College's other Area Centers to access the class on a computer at that location. Additionally most libraries now have public access to the Internet which would allow you to take these online classes. Please consult the Distance Learning Dept. if you have additional questions about access.

Q. Will I have to come to campus?
A.
  In general, No. All coursework can be conducted over the Internet via the World-Wide-Web or with a combination of media materials. However, one midterm and one final exam will require onsite attendance and photo I.D. If you cannot come to the local test site in Orange County, you may contact the Distance learning Testing Office to make arrangements for a proctor in your local area (student are notified of any courses that require onsite activities).

Q. How can I contact my Instructor?
A.  The instructor is available by e-mail, during scheduled office hours by phone/voicemail, and by scheduled appointment for personal visits. The instructor will also monitor the class bulletin board forum. At other times the Distance learning Office staff may be able to help answer routine questions.

Q. What if I have to miss a class?
A.  Well, with web classes you don’t have to worry! You may work ahead, or catch up a little as you need to.  While a general weekly timeline is provided to help you pace your time, your schedule is really your own. Just be careful not to miss submission deadlines for assignments or fall behind in your reading. All students keeping pace and doing conscientious work should do well in the class.

Q. Can I order books at a Distance Learning?
A.  Yes, the Coastline Bookstore (714 241-6101) offers a full range of online, mail, phone, and fax services.   Be sure to order early to avoid shipping delays at the start of class.

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